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BFSI apps in India need to perform better and faster from now on

Author: Mr. Nagarajan Pichumani

Published on: November 16, 2016

Prime Minister of India, Mr. Narendra Modi squashed the old 500 and 1000 rupee currencies 1 week ago. I could see many credit card transactions are not going thru right at the first attempt. What relationship that these 2 have? It is nothing but the online application performance. With less currencies, more online transactions do happen, via alternate channels. Credit card, debit card, eWallet, etc. are now the new norms in India.

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When millions of such transactions do happen from every point of sale, the current applications and servers are not capable of accommodating all these, at high speed. Hence during peak hours, people have to try multiple times to get the online transaction go thru. Timeout errors, vague network errors are reported by consumers.

This is not going to stop. This trend is going to increase, even with new currencies are issued. More control measures to achieve financial discipline will force people to take the online route, rather than cash route. With the large consumer market space, India will have one of the busiest online transaction traffic very soon.

At that time, no bank or online application can fail and give error to customers. The apps must work, must not show errors, must work faster. All these 3 must happen. No escape.

Now this move in India, has made a lot of BFSI units to rethink their APM - Application Performance Management strategy.

Together, let us Perform Faster.

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